Privacy Policy
1. Collection, processing, and use of personal data on the web:
Based on the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that in order to use some of the services offered on our website, it may be necessary for you to provide us with certain personal data that will be incorporated into automated files.
Complying with the new provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, relating to the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC, we inform you that the data controller is:
Domain name: www.hotelcasadeltrigo.com
Company name: HOSTELEROS COMPLEXES CIF: B19707165.
Address: Avda. de la Hispanidad, 14, 18320, Santa Fe, Granada, Spain.
Phone: 958015580.
Email: info@hotelcasadeltrigo.com.
Registration data: Commercial Registry of Granada, Date 20/12/19, Volume 1717, Folio 81, Sheet GR5448, registration 1.
Social media: Facebook, Google My Business…
To make any observations regarding possible infringements of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by contacting the company through any of the means indicated above.
The contents of the Website are intended to inform users of the services offered by the company as a result of the requests, transactions, or procedures that the User carries out through the website. The data subject to processing will be those that you provide to us through the forms that are on the page or through the emails that the User sends to the email addresses identified on the same, as well as those that are generated during the maintenance of the corresponding relationship.
All fields marked as mandatory in any of the forms must be completed, so that the omission of any of them may result in the impossibility of us meeting your request or providing the corresponding services.
Additionally, during the collection of said data, you may be asked for your consent for other purposes that are not directly related to the service or corresponding relationship. If you do not agree to these additional treatments, please check the box accordingly.
Information seekers: The personal data used in these cases come from the interested party themselves, who provide them to COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. by completing the contact form on the Website, making a phone call, or sending an email.
This data is used for the purpose of resolving inquiries and providing information to those who request it or expressly authorize it, mainly through email.
By accessing this Website, the User expressly agrees to all the clauses of its legal information, this privacy policy, and its cookie policy, as well as all those specific conditions collected for the use of certain services. In case of not accepting any of the aforementioned clauses, the User must refrain from accessing this Website.
By accessing the User to the accounts of COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. on social networks, they accept the processing of their personal data by them according to their privacy policies: Facebook Privacy Policy, Google my Business…
Purpose of the processing of personal data:
2.1. What is the purpose of processing your personal data?
At COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L., we will process your personal data collected through the Website for the following purposes:
Collection of personal data necessary for the proper management of accommodation reservation requests at our establishment.
In case of hiring the goods and services offered through the Website, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
Sending information requested through the contact forms available on the Website for the purpose of requesting any type of consultation related to the products or services provided by the company.
Sending newsletters, as well as commercial communications of promotions and/or advertising of the Website that may be of interest to you, provided that you give us explicit consent to use your data for these purposes. (IF APPLICABLE – SEE IF PLANNING TO DO SO)
Also, we remind you that you can oppose the sending of commercial communications through any means and at any time by contacting COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L.
The fields in these records are mandatory to complete, and it is impossible to achieve the stated purposes without providing this data.
Accessing and/or using this portal owned by COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. attributes the status of USER, who accepts, from said access and/or use, the General Conditions reflected here and the General Contracting Conditions that may be mandatory, if applicable.
In the event that links or hyperlinks to other websites are provided on www.hotelcasadeltrigo.com, COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. will not exercise any control over such sites and content.
In no case will COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. assume any responsibility for the content of any link belonging to a third-party website, nor guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or constitutionality of any material or information contained in any of these hyperlinks or other websites. Likewise, the inclusion of these connections
2.2. How long are the collected personal data kept?
The provided personal data will be kept as long as your communication is being managed and/or you do not request its deletion, and for the minimum time necessary to comply with legal obligations or any legal responsibilities that may arise from the services provided.
3. Legitimation:
The treatment of your data is carried out with the following legal bases that legitimize it:
The free, specific, informed and unequivocal consent, as we inform you by providing you with this privacy policy, which, after reading it, if you agree, you can accept through a declaration or a clear affirmative action, such as the checking of a box provided for this purpose.
If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or carry out the hiring of services.
4. Warranty:
The User guarantees that the information provided is true, accurate, complete and up-to-date, and is responsible for any direct or indirect damage that may be caused as a result of not fulfilling this obligation. In the event that the provided information belongs to a third party, the User guarantees that they have informed said third party and obtained their authorization to provide their personal data to COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L.
5. Data preservation:
Your data will be kept while the contractual relationship is maintained or for the necessary years to comply with legal obligations, until you request its cessation or for the time necessary to carry out the purposes for which it was collected.
6. Recipients:
Your data will be kept under strict security measures that guarantee their confidentiality and security.
Likewise, they will only be transferred to the following entities and for the following purposes:
Entities and providers that provide services to COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. for the correct provision of these services. These entities and providers are duly accredited and sign with us the corresponding data processing contract in compliance with current data protection regulations.
Mirai España 360 S.L., with address at C/ Fuencarral 6, 4th floor. 28004 Madrid, with VAT number B80039340, which provides reservation platform management services at the establishment.
Official bodies and entities in compliance with current regulations and laws.
Any international data transfer when using American applications will be covered by the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.
The data will not be communicated to any third party outside of COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L., except in the cases described above, unless legally required or authorized.
Recipients outside the European Union: COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. does not transfer personal data to third parties or contract with service providers outside the European Union.
7. Rights:
As an interested party who has provided us with your personal data, you have the full right to obtain confirmation as to whether COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. is processing your personal data, and specifically, you are authorized to exercise the following rights that data protection regulations recognize, as provided for in the same:
Right of ACCESS to your personal data.
Right to request the RECTIFICATION of inaccurate data.
Right to request its DELETION when, among other reasons, the data is no longer necessary for
the purposes for which it was collected.
In certain circumstances, you may request the LIMITATION OF THE PROCESSING of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, data subjects may exercise their right to OBJECT to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
In certain circumstances and for reasons related to your particular situation, you may request your right to DATA PORTABILITY.
You can exercise these rights or request additional information by submitting a copy of an identification document and briefly explaining your case and the right you wish to exercise, by letter addressed to COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. at the main address located at Paseo del Violón, 8, Local, 18006, Granada, Spain, or through the email address info@protectionreport.com.
Furthermore, if any of your rights have been violated, the data subject has the right to file a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the electronic headquarters of the AEPD: https://sedeagpd.gob.es/sede-electronicaweb/.
8. Duration and modification of the Privacy Policy:
COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. reserves the right to modify, totally or partially, this Privacy Policy, by publishing the changes on the Website. Likewise, it may make changes without prior notice that it deems appropriate, being able to change, delete or add both the contents and services it provides, as well as the way in which they are presented or located.
Therefore, the General Conditions/Policies that are published at the time the User accesses the website will be considered valid, and the User must read them periodically.
Regardless of the foregoing, COMPLEJOS HOSTELEROS ALHAMBRA 2020 S.L. may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the Website, without the User being able to claim any compensation.
Legal notice drafted and provided by PROTECTION REPORT S.L., advisors in LOPD adaptation, who reserve the right to take legal action against anyone who copies and uses the content unlawfully.
