Cookies policy
We inform you that this website installs its own and third-party cookies when visiting its pages. If you continue browsing, we consider that you accept their use.
Cookies are non-executable text files intended to store any type of information about the user. We use these files to facilitate your navigation and obtain statistical data.
What type of cookies does this website use?
Technical Cookies: They are those that allow the user to navigate through a website, platform or application and use the different options or services available on it.
Customization cookies: These are cookies that allow the user to access the service with some pre-defined general characteristics based on a series of criteria on the user’s terminal.
Analysis cookies: They are those that allow tracking and analysis of the behavior of users of the websites to which they are linked.
The information collected through this type of cookies is used to measure the activity of websites, applications, or platforms and to create browsing profiles of the users of such sites, applications, and platforms, in order to make improvements based on the analysis of the usage data by the users of the service.
Cookies are only associated with an anonymous user and their computer/device and do not provide references that allow to know personal data. At all times you can access the settings of your browser to modify and/or block the installation of Cookies sent by the website of COMPLEJOS HOSTELEROS ALHAMBRA 2020, S.L., without this preventing access to the contents. However, the quality of the services’ operation may be affected.
Users who complete the registration process or have logged in with their access data will be able to access personalized services adapted to their preferences based on the personal information provided at the time of registration and stored in their browser’s Cookie.
The email marketing tools of COMPLEJOS HOSTELEROS ALHAMBRA 2020, S.L. use small invisible images for users that are included in the emails. This technology allows us to know if an email has been read or not, on what date, the IP address from which it has been consulted, etc. With this information, we carry out statistical and analytical studies on the sending and receiving of emails to improve the offer of services to which the user is subscribed and offer information that may be of interest to them.
WHY ARE COOKIES IMPORTANT?
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From a technical point of view, they allow the Website to function more agilely and adapted to user preferences, such as storing the language, country currency, or detecting the access device.
- Establish levels of protection and security that prevent or hinder cyberattacks against the Website or its users.
- Allow media managers to know statistical data collected in the Cookies to improve the quality and experience of their services.
- Serve to optimize the advertising we show to users, offering the one that best suits their
Who uses and has access to the information of the cookies we install?
Only the owner of this website and MIRAI ESPAÑA, S.L., the company that provides the owner with the service of maintenance and analysis of the site, use and have access to its cookies. Third parties who have stored cookies on your computer will have access to them.
Other internal use cookies: In addition, this website may use various cookies for maintaining user sessions between different logins to private or self-management areas provided. Disabling them usually causes inconvenience to the user in the form of blocked functionalities, and therefore they are necessary cookies for the operation of this site. Again, you can refer to the complete list in the cookie list at the end of this document.
Cookies used by social networks: Also, to the extent that Social Plugins are used, this website may participate in different social networks, such as Facebook, to allow the user to share with their social circle those contents that may be of interest to them. In the list of cookies at the end of this document, you can check the installed cookies and the social networks
- Cookies used by external content plugins: This website may use content display plugins, such as Google Maps to show geographic locations. Their use sometimes involves the sending of certain cookies, which are detailed in the list at the end of the document. Some of these cookies are installed and managed by the providers of these plugins and cannot be accessed by this website.
- Third-party cookies for the customization of advertising spaces: This website may use ad servers and, therefore, cookies linked to them for the creation of profiles based on preferences. If it does so, they will be detailed in the list at the end of this document. They will not be installed if, after being informed upon accessing the site, the user does not accept the cookie policy and therefore does not continue browsing.
How to manage your cookie preferences?
The following table schematizes the cookies mentioned above, incorporating a criterion of “level of intrusion” based on a scale from 1 to 3, where:
COOKIE TABLE USED ON THIS WEBSITE, INDICATING THE MANAGER OF THE COOKIES WHEN IT IS A THIRD PARTY
| Cookie | Duration | Purpose | Intrusion |
|---|---|---|---|
| utm_source, utm_medium, utm_campaign, utm_content, utm_params | Persistent | Cookie designed to track the visitor’s source when making a reservation on the website. | Analysis cookies |
| BOOKINGVALUES, BOOKING_VALUE, CART_ROOMS_COOKIE_v2, CART_EXTRAS_COOKIE_v2, CART_COOKIE | Persistent | Depending on the version of the booking engine, these cookies are necessary for its optimal operation. | Strictly necessary |
| moove_gdpr_popup | 1 week | Set to display the Cookie Policy. | Strictly necessary |
| qtrans_front_language | Persistent | Set to manage the visitor’s language. | Strictly necessary |
| __cfduid | — | Cookie associated with sites using Cloudflare, used to speed up page load times. | Strictly necessary |
| mirai_au | 30 days | Cookie associated with the tracking of Mirai.com’s booking engine. | Analysis cookies |
| mirai_mcc_ha_au | 30 days | Depending on the version of Mirai.com’s booking engine, these cookies are necessary for its optimal operation. | Strictly necessary |
| hjIncludedInSample | Session | Uniquely identifies a visitor during a single browser session and indicates inclusion in an audience sample (Hotjar). | Analysis cookies |
| TawkConnectionTime | Session | Cookie associated with Tawk.com for chat management and support. | Strictly necessary |
| ft-user-id, ft-client-id | 5 years | Cookie associated with Flip.to for user identification. | Strictly necessary |
| triptease-identity-data | Session | Cookie associated with Triptease.com for user identification. | Strictly necessary |
| miraiMetasUser, mirai_mcc_ha_au | 30 days | Cookies associated with Mirai.com’s Metas integrations for the execution of gtag and confirmation scripts. | Strictly necessary |
| MIRAI:SERVICE:HOTEL:GET:, currencies:static:* | Session | Local storage to set the list of countries and their corresponding language in Mirai.com’s booking engine. | Strictly necessary |
| MIRAI:SERVICE:FEATURE:https://static.mirai.com/features/specs | Session | Local storage to set the list of features in Mirai.com’s booking engine. | Strictly necessary |
| MIRAI:SERVICE:PRICING:GET:, T:static:* | Session | Local storage to set the hotel id, currency, and minimum prices for each month in the calendar of Mirai.com’s booking engine. | Strictly necessary |
| MIRAI:SERVICE:COUNTRY:list:es | Session | Local storage to set the list of countries and their language in Mirai.com’s booking engine. | Strictly necessary |
| MIRAI:SERVICE:EXCHANGE:GET:* | Session | Local storage to set the currency exchange in Mirai.com’s booking engine. | Strictly necessary |
| MIRAI:SERVICE:DICTIONARY:* | Session | Local storage to set the language of the website and the necessary keys in that language for Mirai.com’s booking engine. | Strictly necessary |
| CLUB | Session | Session storage when logging into the loyalty club of Mirai.com. | Strictly necessary |
| cmprm_test_ab, cmprm_step1_url, cmprm_uuid_analytics_user, cmprm_ar_booking_data, cmprm_id_user, cmprm_user_country, cmprm_widget_custom557 | HTML Local Storage | Session storage that compares prices from 123compareme.com. | Advertising |
| _icl_visitor_lang_js | 1 day | Display the website in the user’s language. | Strictly necessary |
| Cookie | Duration | Purpose | Intrusion |
|---|---|---|---|
| _ym_d, _ym_uid, _ym_retryReqs, _ym* | 1 year | Collects non-personal information about visitor behavior on the website and non-personal visitor statistics. | Analysis cookies |
| _hjSessionUser_* | 1 year | Cookie associated with the user’s login session to the loyalty club. | Analysis cookies |
| _hjIncludedInSample | Persistent | Notifies Hotjar if the visitor is included in the sample used to generate funnels. | Analysis cookies |
| __hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit | Persistent | Cookies set by HubSpot to track visitors on hotjar.com. | Analysis cookies |
| mp_* | Persistent | Cookies set by Mixpanel to track usage on hotjar.com. | Analysis cookies |
| _gat, _dc_gtm_<property-id> | Persistent | Used to limit request rates. If Google Analytics is used through Tag Manager, this cookie will be called _dc_gtm_<property-id>. | Analysis cookies |
| _gac_<property-id> | Persistent | Contains campaign information for the user. If you have linked Google Analytics and AdWords, conversion tags will read this cookie. | Behavioral advertising |
HOW CAN I DISABLE OR DELETE THESE COOKIES?
The user may at any time choose which cookies they want to work on this website through, for example, the browser settings:
- For more information about Microsoft Internet Explorer click here
- For more information about Mozilla Firefox click here
- For more information about Google Chrome click here
- For more information about Safari click here
WHAT HAPPENS IF COOKIES ARE DISABLED
Some functionalities of the Services will be disabled.
UPDATE OF OUR COOKIE POLICY
It is possible that we update the Cookie Policy of our website, so we recommend you to review this policy every time you access it in order to be properly informed about how and why we use cookies.
Cookies policy revised by PROTECTION REPORT S, S.L., GDPR company, who reserves the corresponding legal actions against anyone who copies and uses the content unlawfully.
We inform you that this website installs its own and third-party cookies when visiting its pages. If you continue browsing, we consider that you accept their use.
Cookies are non-executable text files intended to store any type of information about the user. We use these files to facilitate your navigation and obtain statistical data.
What type of cookies does this website use?
Technical cookies: They are those that allow the user to navigate through a website, platform or application and use the different options or services available on it.
Customization cookies: They are those that allow the user to access the service with some pre-defined general characteristics based on a series of criteria in the user’s terminal.
Analysis cookies: These are cookies that allow tracking and analysis of the behavior of users on the websites to which they are linked.
The information collected through this type of cookies is used to measure the activity of the websites, application, or platform, and to create browsing profiles of the users of these sites, applications, and platforms, in order to make improvements based on the analysis of the usage data provided by users of the service.
Who uses and has access to the information from the cookies we install?
